Responsible for providing change management support to the execution of strategic priorities and projects through proactive stakeholder engagement and communication aimed at bringing organizational effectiveness and mitigating resistance.

Key Responsibilities:
• Lead the development of and monitor change management plans for effective delivery and sustenance of change initiatives.
• Build capacity of RSL Change Agents to instill and drive change in their respective operations.
• Facilitate focus group discussions on specific initiatives for identification of any emerging issues that need attention and resolution.
• Collect and gather data/information using research, surveys, meetings, focus groups on change and reorganization impact.
• Collaborate with Change Agents to provide support to staff and management during and post change implementation.